In May of 1966, community members came together to form a small ambulance service. Beginning with 16 volunteers from a small building lent by the Lehigh Portland Cement Company, the organization moved into its present location in the village of Ormrod in 1979 on a site donated by Mr. and Mrs. Stanley Kokolus. Northern Valley Emergency Medical Services, Inc., or “NOVA” as it is known today, serves more than 45,000 residents and visitors to our community which includes North Whitehall, Washington, Heidelberg and portions of Lowhill Townships and the Boroughs of Slatington and Walnutport. Our operations continue to be located in our Ormrod building, the “South” station, and we now operate a “North” sub-station in Slatington Borough and a “West” sub-station in Heidelberg Township.
Northern Valley Emergency Medical Services, Inc. is a provider of emergency advanced life support and basic life support medical transportation services. Using the skills and technologies of NOVA and the services available to us we will grow and succeed by: building a cost-effective service that satisfies the evolving needs of our communities and patients which we serve; challenging our employees; serving the public interests; and establishing ourselves as a recognized and respected leader in pre-hospital care.
Fundamental to our mission are five shared values that will shape our goals, guide our conduct, and promote a sense of pride in the Northern Valley Emergency Medical Services.
INTEGRITY
We will earn every person’s trust and respect through uncompromising dedication, education to the highest ethical standards and openness from within our service.
SAFETY
We are committed to maintaining high standards for the well being of people, protecting the environment and most importantly our members.
QUALITY / PATIENT FOCUS
We are dedicated to the continuous improvement of patient care and services to add value and exceed our community’s expectations.
INNOVATION
We will promote a system where creativity by our employees is championed without fear.
PARTNERSHIP
Through mutual respect, teamwork and open communications, we will form beneficial relationships with our communities, patients, fellow members and their families.